Our dedicated practice team consists of twelve doctors, eight nurses, a health care assistant, attached health care professionals, administrative staff and receptionists. Together, we provide a full range of general medical services.
All patients registered with the practice can be seen at Porter Brook but our site at the City Campus is only available to students of SHU.
Our mission is to provide a high-quality, accessible service to patients in a welcoming environment where patients and staff feel respected and valued.
We will regularly review and improve our services to make sure that they are relevant to patients’ needs. We will try to deliver these services efficiently and effectively. We will not discriminate against anyone for any reason.
Get your REGISTRATION PACK HERE. You will need to have completed the registration form and returned it to the surgery prior to you getting an appointment. We will also require some form on photo ID when submitting your registration form.
Care Quality Commission (CQC) Inspection Report
Please click on the following link to see our full CQC Inspection Report
We are required, by The Care Quality Commission, to declare a 'Statement of Purpose'. You can read it here
Porter Brook Medical Centre & Student Health at SHU Practice Leaflet
You can find our practice leaflet here. This will give you a host of information about what the practice has to offer as well as an abundance of other information.
Named Accountable GP for all Patients
A new Government scheme now requires every patient to be allocated a Named GP who is responsible for patients’ overall care at the practice. The allocation of a Named GP for ALL Patients has now been completed. If you would like to find out which GP you have been allocated, please enquire the next time you are in the surgery.
As a patient, you will still be able to book an appointment with any GP at the surgery. You also have the right to request a change to your allocated GP if you have a preferred choice GP. The practice will make reasonable efforts to accommodate this request.
Online Services - How To Videos
We have created 4 simple how to videos for using your online services to login, book & cancel appointments and order repeat medications. We hope you find them useful.
How to Login to Your Online Services Account - How to Book an Appointment
How to Cancel an Appointment - How to Order Repeat Medication
(Site updated 08/06/2017)