Our nurses have all done extra training and are able to offer a wide range of services to patients, including the following:
Treatment of acute illnesses, such as earache, sore throats, coughs, sticky eyes, hay fever, cystitis and urine infections, stomach pains, diarrhoea and vomiting, back pain, skin rashes etc.
Treatment of Minor Injuries
Such as cuts, insect bites and sprains.
Management of Long Term Conditions
Such as asthma, diabetes, high blood pressure and heart disease.
Sexual Health Advice
Such as contraception (including emergency contraception), sexual health screening and smear tests. For more information visit our Sexual Health page.
Travel Health and Vaccinations
If you are travelling to two or more countries, please ask for a double appointment with the nurse at the time of booking.
Patients with asthma can be seen by appointment at any time during the nurses’ surgery hours. We aim to review every patient with asthma each year.
For the students of Sheffield Hallam University a counselling service is provided by the University. Students can make their own appointments at the counselling reception or by phoning 0114 225 2136. For more information see the SHU site at: www.shu.ac.uk/services/sas/counselling/
Patients with diabetes are invited for regular reviews. If you are a SHU student with diabetes, we would like to see you annually, even if your diabetes is managed in your home town.
If you have any problems with an eating disorder, please ask a doctor or nurse to refer you to our Eating Disorder Clinic. You can be seen at either site by a nurse with additional training and experience in this area.
Other services which you might find helpful include South Yorkshire Eating Disorders Association (SYEDA) www.syeda.org.uk/ and Biteback which is a support service for University students who are affected by eating disorders.
Biteback is run by Syeda and offers free support, information and a safe and confidential space to share your experiences.Group sessions or one to one support are both available. Ring or Text Biteback on 0114 272 8822, 07722269855 via their website www.bite-back.org.uk/
The promotion of a healthy lifestyle has an increasing role in the care we provide for our patients. We provide advice and support for people who want to give up smoking. We will advise you about how much alcohol you drink, healthier eating and the importance of exercise.
Minor surgery is available by appointment for removing moles, sebaceous cysts, warts and so on after an assessment by a doctor or nurse.
To access Physiotherapy services, you will require a referral by a GP.
The practice offers an advice and vaccination service for travellers. It is important when you are planning to travel abroad that you make an appointment with the nurse six to eight weeks before you travel wherever possible.
Porter Brook Medical Centre can give the vaccination against yellow fever.
A health record (sometime referred to as medical record) should contain all the clinical information about the care you received. This is important so every health professional involved at different stages of your care has access to your medical history such as allergies, operations or tests. Based on this information, the health professional can make judgements about your care going forward. Find out more about different types of records.
Your health records should include everything to do with your care including x-rays or discharge notes. The data in your records can include:
Find out how long medical records are kept for.
All the settings where you receive healthcare keep their own medical records about you. These places can often only share information from your records by letter, fax or phone. At times this delays information sharing which can affect decision making and slow down treatment. To help improve the sharing of important information about you, the NHS in England is using an electronic record called the Summary Care Record.
Your Summary Care Record contains important information from the record held by your GP practice and includes details of any medicines you are taking, any allergies you suffer from and any bad reactions to medicines that you have previously experienced. Your Summary Care Record also includes your name, address, date of birth and your unique NHS Number to help identify you correctly.
You may want your GP to add other details about your care to your Summary Care Record. This will only happen if both you and your GP agree to do this. You should discuss your wishes with your GP practice.
Allowing authorised healthcare staff to have access to this information helps to improve decision making by doctors and other healthcare staff and has prevented mistakes being made when patients are being cared for in an emergency or when their GP practice is closed.
Access to your Summary Care Record is strictly controlled. The only people who can see the information is the healthcare team currently in charge of your care. They can only access your records via a special smartcard and access number (like a chip-and-pin card). Healthcare staff will ask your permission every time they need to look at your Summary Care Record. If they cannot ask you, e.g. because you're unconscious, healthcare staff may look at your record without asking you. If they have to do this the decision will be recorded and checked to ensure that the access was appropriate.
You can choose to opt out of having a Summary Care Record at any time. In that case, you need to let your GP practice know by filling in an opt-out form (PDF, 245.9kb). If you are unsure if you have already opted out you should talk to the staff at your GP practice. If you change your mind again simply ask your GP to create a new Summary Care Record for you.
On a local level some Clinical Commissioning Groups (CCGs) have started to integrate patients’ health and social care records to improve the overall care they provide in their area and to ensure more joined up care is given to patients. This is called Integrated Digital records.
NHS Sheffield is currently in the process of moving towards an Integrated Health and Social Care Medical Record. Under a new law (Health & Social Care - Safety & Quality 2015 Act) we as practices now have a ‘Duty to share’ patient information. Patients still have the right to opt out of record sharing. If you wish to opt out of the local sharing program, please contact you practice and they can make the necessary changes to your medical record.
For more information about this local initiative please click on the following link :
Local Patient Record Sharing Initiative
Below is also a link to the NHS Sheffield (CCG) website which may provide more information
Health and social care records can be used to improve social care, public health and the services provided by the NHS. Your health records can also be used:
When health records are used in this way, your personal details are not given to the people who are carrying out the research. Only the relevant clinical data is given, for example the number of people who were admitted to hospital every year due to a heart attack.
Besides the data collected by hospitals the NHS has also started to collect similar information, at a local level, from GP practices to better plan services for patients. In the future this will expand to information about care provided in communities and care homes. You can find more detailed information about data sharing in the section The care.data programme.
There are strict laws and regulations to ensure your health records are kept confidential and can only be accessed by health professionals directly involved in your care. There are a number of different laws that relate to health records. The two most important laws are:
Under the terms of the Data Protection Act (1998), organisations such as the NHS must ensure that any personal information it gathers in the course of its work is:
It is a criminal offence to breach the Data Protection Act (1998) and doing so can result in imprisonment.
The Human Rights Act (1998) also states that everyone has the right to have their private life respected. This includes the right to keep your health records confidential.
If you need contraception, we are happy to discuss the options available and help you choose the best method for you. We provide a full range of contraceptive services from pills, injections, implants and coils.
To find out more about the different methods of contraception go to www.fpa.org.uk
The emergency contraceptive pill is available if you have had unprotected sex or your chosen method of contraception fails. You can take it up to 72 hours after having unprotected sex but it is most effective if you take it in the first 24 hours after having sex. Please ask the receptionist for an emergency appointment. We will always see you if we know it is for emergency contraception. Alternatively, you can ask to speak to a doctor or nurse by telephone as in many cases we can prescribe this without needing a face to face consultation.
At the weekends the emergency contraceptive pill is available from the NHS Walk in Centre, located at The Royal Hallamshire Hospital, open 8am to 8pm. No appointment is needed. You can also phone the surgery telephone number which will put you through to the Sheffield GP Collaborative and a doctor will phone you back.
If more than 72 hours but less than 5 days have elapsed since the episode of unprotected sex then an emergency coil can be fitted. This service is only available at the Family Planning Clinic Tel 0114 271 6816.
Condom Distribution Scheme
We offer all patients a pack of 20 condoms every month free of charge. To register for the scheme and receive your first pack, please complete a form at Reception. No appointment is necessary unless you want to see the nurse for advice.
Sexually Transmitted Diseases
Our nurses and doctors are able to offer advice, confidential testing and treatment for all sexually transmitted diseases.
To find out more about these click on www.patient.co.uk/showdoc/27001148/
We offer free do-it-yourself test kits to all patients under 25. These kits are available at reception. No appointment is necessary unless you want to see the nurse for advice.
It is recommended that women between the ages of 24 and 49 have a cervical smear every 3 years and between the ages of 50 and 64 every 5 years. Sheffield Health Authority will send you a reminder when your smear is due. You can make an appointment for this with one of our nurses at any time, except Friday afternoons. Smear results may take four to six weeks and will come to you by post.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
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