Repeat Prescriptions

You can order repeat prescriptions in the following ways below. Please allow two full working days before collecting prescriptions.


1. Call Our Prescription Line

Please call 0114 2636100 and select OPTION 2 - this line is open from 10am till 12 noon and 2pm till 4pm Monday to Friday. 

2. NHS App

NHS App please download the free app or visit

3. Through Our Online Services

To order a prescription online, click on the link at the top of this page. You will need to register for this service.

4. At The Reception Desk

When ordering a prescription at the reception desk at either site, wherever possible please fill in a prescription order form (available at the desk).

5. By Post

You can write to us enclosing a stamped addressed envelope, giving details of which items you need. Please allow up to five days for prescriptions to arrive by post.

Why Your Doctor May Not Prescribe Your Usual Medicines

The Integrated Commissioners Board (ICB) is responsible for buying health services on behalf of people in Sheffield, including medicines provided on prescription.

We need to make sure we get the best value for NHS resources and that patients get the most effective care and treatment.

In Sheffield, we currently spend over £3 million a year on medicines that are widely available to buy over the counter without a prescription and a further £300,000 on expensive branded medicines where a non-branded product would have been available at a much lower cost.

Please see the following leaflet and poster for more information.

Patient Leaflet

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.


Click Here To View The Most Up To Date Charges.


  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

Medication Reviews

Patients on repeat medication will be asked to see clinician at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

If you fail to attend for a medication review, this could result in your next prescription being given at a reduced quantity.